Shipping Policy

Thank you for shopping with Utter Shelter! We are committed to providing you with a smooth and enjoyable shopping experience. Below, you'll find all the details regarding order processing, shipping, and delivery.

Order Processing & Delivery Timelines

  • Processing Time: Orders are prepared and processed within 1–2 business days.

  • Transit Time: Once shipped, orders take 5–8 business days to arrive.

  • Estimated Delivery Time: Your order should arrive within 6–10 business days from the date of purchase.

  • Cut-Off Time: Orders placed after 5:00 PM (CST) will be processed on the next business day.

Shipping Information

  • Shipping Areas: We currently ship within the United States only.

  • Shipping Costs: Enjoy free shipping on all orders!

  • Delivery Address: Orders will be shipped to the address provided at checkout. Please ensure accuracy to avoid delays.

Order Modifications

Need to modify your order? Contact us at support@uttershelter.com as soon as possible. Please note that modifications may not be possible after shipping.

Loss or Delayed Packages

If your package is lost or delayed, please reach out to us at support@uttershelter.com. Our team will investigate and assist you in resolving the issue.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by visiting the Track Your Order section on our website.

Cancellations

To cancel an order, contact us immediately at support@uttershelter.com

  • If your order has not been shipped, we will issue a full refund.

  • If your order has already been shipped, you may return it following our Return Policy

Incorrect Shipping Address

Ensure that your shipping address is accurate at checkout. Utter Shelter is not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address before the order is shipped, contact us at support@uttershelter.com

Agreement

By placing an order with Utter Shelter, you agree to the terms outlined in this Shipping Policy. If you have any questions, feel free to contact us at support@uttershelter.com , or refer to our Privacy Policy and Terms of Service for more information.

Trade Name: Utter Shelter

Business Hours: 9:00 AM to 5:00 PM CST (Monday to Friday)

Business Number: +1 (605) 646-0390

Business Mail: support@uttershelter.com

Business Address: 722 E 4th St, Canton, SD 57013, USA.